TECH

HDFC Bank talking to Paytm: Parag Rao

HDFC Bank is “talking” to its longstanding partner Paytm as the fintech tries to find a way out of the current restrictions placed by RBI 

HDFC Bank is “talking” to its longstanding partner Paytm as the fintech tries to find a way out of the current restrictions placed by RBI, PTI quoted a senior executive of the country’s largest private sector lender as saying.

Stressing that the bank would have been conversing with the fintech even otherwise given its partnership in the acceptance and aggregator space, HDFC Bank’s country head for payments Parag Rao told PTI it is in a “wait and watch” mode.

“Paytm has been a partner over the years for our acceptance business, for our aggregator business. Under the current circumstances, we don’t know too much about what is happening but we are talking, we are waiting and watching to see how events develop. That is all I can say right now,” Rao said.

Rao also said that ever since RBI placed severe restrictions on Paytm, there has been a “significant increase” in the traction witnessed by HDFC Bank for its payments app and also merchant business.

Every “upheaval” in the market which impacts a rival opens up opportunities for other participants as the smart customers realign themselves, Rao said, adding that there is traction for Fastag, prepaid card offerings and sound boxes as well.

HDFC Bank’s partnership with Paytm is with the parent entity One97 Communications, and not with the Paytm Payments Bank, which is under regulatory scrutiny. The restrictions placed on Paytm take effect from 29 February, and HDFC Bank will watch as the events unfold over the next two weeks, Rao said.

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